Text the keyword for the program you’re trying to reach to 898211 to opt-in to the program. Text STOP at any time to remove your number from TXT211 and receive no further messages You may text HELP at any time to receive a link to the End User Privacy Policy and the Terms and Conditions. Msg&data rates may apply.

Subscribers of 898211 Alerts can expect to receive the following types of messages:

Up to the minute disaster alerts, during and post disaster, affecting your community (based on the zip code or keyword you provide when you subscribe for Txt211 Alerts) Region-specific alerts will include where to obtain shelter, food, relief-assistance, transportation, medical and mental health assistance, and services availability. Alerts may also include information and education that comes from partnerships and work completed by 2-1-1 service providers, United Way 211 service providers and their affiliates, partners and stakeholders.

Alerts sent via SMS may not be delivered to you if your phone is not in range of a transmission site, or if sufficient network capacity is not available at a particular time. Even within a coverage area, factors beyond the control of your wireless carrier may interfere with message delivery, including the customer’s equipment, terrain, proximity to buildings, foliage, and weather. You acknowledge that urgent alerts may not be timely received and that your wireless carrier does not guarantee that alerts will be delivered.

Carriers are not liable for delayed or undelivered messages.

TXT211 is not a substitute for 9-1-1 (emergency services), 4-1-1 (telephone directory assistance) or other specialized hotlines or automated recordings. Txt211 supports individuals with hearing/speech impairments or they may also call 7-1-1. Translation services are available to those contacting Txt211 Alerts.

Copyright: All content including text, graphics, logos, buttons, icons, and images, is the property of TXT211 Alerts and its licensers or its content suppliers, and is protected by U.S. and international copyright and trademark laws. You may not copy, publish, distribute, create derivative works of, or commercially exploit the content provided by Txt211 Alerts and its licensers.

Trademarks: TXT211 Chat and the Txt211 Chat logo and all other trademarks, servicemarks, and trade names appearing in connection with Txt211 services, are property of EMS or their respective owners that have granted Txt211 Chat the right to use such marks (United Way 2-1-1 Network)

Use of Information and Services: The information and services provided by Txt211 Alerts are for informational purposes only.

THE INFORMATION, SERVICES, AND MATERIALS OF TXT211 ALERTS ARE PROVIDED ON AN “AS IS” BASIS WITH NO WARRANTY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TXT211 ALERTS DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO SUCH INFORMATION, SERVICES, PRODUCTS, AND MATERIALS, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN ADDITION, TXT211 ALERTS DOES NOT WARRANT THAT THE INFORMATION ACCESSIBLE VIA TXT211 IS CURRENT, COMPLETE, OR ERROR-FREE. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

IN NO EVENT WILL TXT211 ALERTS BE LIABLE FOR ANY CONSEQUENTIAL, INDIRECT, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY (INCLUDING NEGLIGENCE), ARISING FROM YOUR USE TXT211 ALERTS OR THE PROVISION OF THE INFORMATION, SERVICES, PRODUCTS, AND MATERIALS PROVIDED BY TXT211 ALERTS, EVEN IF TXT211 ALERTS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

External Sites: TXT211 Alerts may provide links to other sites on the Internet that are owned and operated by third parties. You acknowledge that TXT211 Alerts is not responsible for the availability of, or the content located on or through, any such external site.

Termination of Usage: Txt211 Alerts may terminate or suspend your access to all or part of Txt211 services, without notice, for any conduct that Txt211, in its sole discretion, believes is in violation of any applicable law or is harmful to the interests of another user, a sponsor, merchant or other third party, or Txt211 Alerts services.

Modification of Terms and Conditions: Txt211 Alerts reserves the right, at any time, to modify, alter or update these Terms and Conditions and you agree to be bound by such modifications, alterations or updates.

Terms and Conditions 898211 (aka TXT211 or Txt 211, or Txt-211) Information and Referral Chat

Text “STOP” at any time to remove your number from TXT211 and receive no further messages You may text “HELP” at any time to receive a link to the End User Privacy Policy and the Terms and Conditions. Msg&data rates may apply.

TXT211 (898211) is provisioned as a text message service for United Way 2-1-1 communication and their partners, affiliates and stakeholders providing the same services, by the same individuals who manage 211 Services for various states, regions throughout the US. For example, users of Txt211 Chat can access:

Basic human needs resource (food, clothing, shelter, temporary financial assistance, transportation, disaster)

Physical and mental health resources (crisis intervention, prenatal care, support groups, counseling, drug and alcohol intervention, rehabilitation, children’s health insurance programs)

Financial stability (EITC, WIC, credit counseling, food stamps, rent and utility assistance, unemployment benefits, job training, education programs)

Support for older Americans and persons with disabilities (home health care, adult day care, congregate meals, Meals on Wheels, respite care, transportation, homemaker services)

Support for children, youth and families (childcare, after-school programs, family resource centers, summer camps, recreation programs, mentoring, tutoring, literacy programs, protective services)

Volunteer opportunities and donations

Support for community crisis or disaster recovery

Alerts sent via SMS may not be delivered to you if your phone is not in range of a transmission site, or if sufficient network capacity is not available at a particular time. Even within a coverage area, factors beyond the control of your wireless carrier may interfere with message delivery, including the customer’s equipment, terrain, proximity to buildings, foliage, and weather. You acknowledge that urgent alerts may not be timely received and that your wireless carrier does not guarantee that alerts will be delivered.

TXT211 Chat is not a substitute for 9-1-1 (emergency services), 4-1-1 (telephone directory assistance) or other specialized hotlines or automated recordings. Txt211 Chat supports individuals with hearing/speech impairments or they may also call 7-1-1. Translation services are available to those contacting Txt211 Chat.

Copyright: All content including text, graphics, logos, buttons, icons, and images, is the property of TXT211 Chat and its licensers or its content suppliers, and is protected by U.S. and international copyright and trademark laws. You may not copy, publish, distribute, create derivative works of, or commercially exploit the content provided by Txt211 Chat and its licensers.

Trademarks: TXT211 Chat and the Txt211 Chat logo and all other trademarks, servicemarks, and trade names appearing in connection with Txt211 services, are property of EMS or their respective owners that have granted Txt211 Chat the right to use such marks (United Way 2-1-1 Network)

Use of Information and Services: The information and services provided by Txt211 Chat are for informational purposes only.

THE INFORMATION, SERVICES, AND MATERIALS OF TXT211 CHAT ARE PROVIDED ON AN “AS IS” BASIS WITH NO WARRANTY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TXT211 CHAT DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO SUCH INFORMATION, SERVICES, PRODUCTS, AND MATERIALS, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN ADDITION, TXT211 CHAT DOES NOT WARRANT THAT THE INFORMATION ACCESSIBLE VIA TXT211 CHAT IS CURRENT, COMPLETE, OR ERROR-FREE. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IN NO EVENT WILL TXT211 CHAT BE LIABLE FOR ANY CONSEQUENTIAL, INDIRECT, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY (INCLUDING NEGLIGENCE), ARISING FROM YOUR USE OF THIS SITE OR THE PROVISION OF THE INFORMATION, SERVICES, PRODUCTS, AND MATERIALS PROVIDED BY TXT211 CHAT, EVEN IF TXT211 CHAT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

External Sites: TXT211 Chat may provide links to other sites on the Internet that are owned and operated by third parties. You acknowledge that TXT211 Chat is not responsible for the availability of, or the content located on or through, any such external site.

Termination of Usage: Txt211 Chat may terminate or suspend your access to all or part of Txt211 Chat services, without notice, for any conduct that Txt211 Chat, in its sole discretion, believes is in violation of any applicable law or is harmful to the interests of another user, a sponsor, merchant or other third party, or Txt211 Chat services.

Modification of Terms and Conditions: Txt211 Chat reserves the right, at any time, to modify, alter or update these Terms and Conditions and you agree to be bound by such modifications, alterations or updates.

Our privacy policy does not extend to texting services being supported on “digital numbers” aka “long codes”. In 2014 US mobile carriers banned the use of long codes for Application to Person (A2P) uses. End user privacy is our highest priority. We support communications through Short Codes (5-6 digit numbers in the US) that are leased through the Common Short Code Administration and provisioned on the mobile carrier gateways using Tier1 connections. Short codes are the only numbers that are approved for A2P uses because they are provisioned with each carrier and must provide “fully automated opt-out” functionality.